PRIVACY POLICY

At Bijoy & Charu Furnishers, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

By accessing our website or using our services, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a. Personal Information

• Name, email address, phone number, and shipping/billing address when you place an order or fill out a form.
• Payment information (e.g., card details, UPI, etc.), which is securely processed through third-party payment gateways.

b. Non-Personal Information

• Your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
• Information about how you interact with our website, such as pages visited, time spent, and products viewed.

c. Voluntary Information

• Information you provide when you contact us, such as inquiries, feedback, or participation in surveys.

2. How We Use Your Information

We use the information collected to:

• Process your orders and deliver products.
• Improve our website, products, and services.
• Respond to your inquiries, feedback, or customer support requests.
• Send promotional emails, offers, and updates (only if you’ve opted in).
• Personalize your shopping experience by recommending relevant products.
• Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party companies that help us process payments, deliver products, or improve our services (e.g., shipping partners, payment processors).
• Legal Authorities: When required by law, or to protect our rights, property, or safety.
• Analytics Providers: Tools like Google Analytics to help us understand website traffic and user behavior.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

• Essential Cookies: Necessary for the website to function properly (e.g., adding items to your cart).
• Performance Cookies: Help us analyze website usage to improve functionality.
• Marketing Cookies: Deliver personalized ads based on your browsing history.

You can control or disable cookies through your browser settings. However, this may affect some website features.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to secure your transactions and sensitive data.

While we strive to keep your data safe, no system can guarantee 100% security. Please ensure you protect your account credentials and notify us immediately of any unauthorized access.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Update or correct inaccuracies in your personal information.
• Request deletion of your personal information, subject to legal or contractual obligations.
• Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us at bijoycharufurnishers.com.

7. Third-Party Links

Our website may contain links to external websites or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how we handle your information, please reach out to us:

📧 Email: bijoycharufurnishers@gmail.com
📞 Phone: +91 6291528057/ +91 9874258585

This Privacy Policy ensures that your data is handled with care and transparency. Thank you for trusting Bijoy & Charu Furnishers!